Video Actions

Optimizing WiFi for Working From Home webinar (4/23/2020)

MetaGeek Support
about 1 month agoApril 23, 2020
Download link for inSSIDer: metageek.com/support/downloads
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MetaGeek Plus 50% link: http://metageek.link/april-23-webinar-discount
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Chat log:

12:51:36	 From irfan  To  All Panelists : hi
12:51:59	 From Raymond Switters  To  All Panelists : Good afternoon from the Netherlands. Thank you for intiving me! Raymond
13:00:13	 From francisco mendoza : ya escucho muchas gracias
13:00:34	 From patrick mulligan  To  All Panelists : Aloha all will this be recorded so we can share with out teams at a later time?
13:00:39	 From Lesley Kent  To  All Panelists : Englesi por favor
13:01:10	 From Evert Heger  To  All Panelists : Hello, can we download the recordings..??
13:01:14	 From Mark Winter  To  All Panelists : Back here!
13:01:15	 From Samantha Moore  To  All Panelists : Hello from Jacksonville FL
13:01:20	 From Lesley Kent  To  All Panelists : morning all 5:00 AM Aussie time
13:01:25	 From Jacques Riopel  To  All Panelists : Let the show go on
13:01:27	 From Richard Menzies  To  All Panelists : My inSSIDer does not work on MacBook!
13:01:31	 From Shari Carroll : chat must be with panelist only - LOL not seeing anything as a participant
13:01:46	 From Carl Grosso : Dido…..
13:01:46	 From Carl Grosso : lol
13:01:48	 From Richard Menzies  To  All Panelists : Great - thanks Casey!
13:01:54	 From Lesley Kent  To  All Panelists : Ditto
13:01:56	 From Joseph Brown : Yep… whitespace…
13:02:05	 From Tim Perkins  To  All Panelists : Are there any plans to include "radios" on the Windows version of insider?
13:02:07	 From Jonathan Mirabile  To  All Panelists : I have insider Office, that also appropriate?
13:02:07	 From John Palaima : if they use the dropdown for to: they can
13:02:09	 From Peter Balkus  To  All Panelists : yes - we can see them
13:02:11	 From Keith Rollenhagen : You can change the viewing to panelists and attendees
13:02:16	 From Eric Schulz  To  All Panelists : People must be chatting to the panelists...
13:02:17	 From Jason Monette : you have to change the to....what he said
13:02:20	 From Edson Araujo Sebastian  To  All Panelists : Hi all guys
13:02:22	 From Ethan C. : metageek.com/support/downloads
13:02:23	 From Kor Reinink : just change the selection to "All panelists and attendees"
13:02:31	 From Jay Sandvick : Yep.  Defaulted to panelists only.
13:04:42	 From Jonathan Mirabile  To  All Panelists : what is different between insider and insider office? I have loaded the latter as I bought it awhile ago. thx.
13:05:48	 From Casey Cathey : Hi Jonathan, inSSIDer Office is a bit dated and doesn’t have all the packet capture capabilities of the newest version of inSSIDer… Ryan will showcase those packet capture abilities soon. :)
13:06:10	 From Jerry Ziegler : So lower number is stronger signal (-37 is stronger than -50)?
13:06:16	 From Jonathan Mirabile  To  All Panelists : Great, thanks!
13:06:21	 From Jason Monette : what version is this...my looks different
13:06:33	 From Jonathan Mirabile  To  All Panelists : I hear ya Jason, me too.
13:06:35	 From Casey Cathey : Hi Jerry! Yes, -37 is stronger than -50.
13:06:50	 From Wayne McCall  To  All Panelists : Any thought to dropping .11b
13:06:56	 From Casey Cathey : Ryan is currently showing the free version of inSSIDer, available here: metageek.com/support/downloads
13:06:57	 From John Palaima : folks who are using wide channels in 2,4
13:07:07	 From Sunny Lowe  To  All Panelists : what does the dashed lines in the bottom 5ghz window  mean?
13:07:09	 From Keith Rollenhagen : -37 is not smaller than -50
13:07:09	 From Kenneth Anderson : @Jerry, it's negative numbers
13:07:21	 From Edson Araujo Sebastian  To  All Panelists : the lower the better .. cool
13:07:24	 From Sam Diaz de Leon  To  All Panelists : Does the channel strength also applies to Bluetooth and BLE?
13:07:34	 From Jerry Ziegler : got it, thanks.
13:07:50	 From Mark Rivera  To  All Panelists : is 40 and 80 MHz normal....many routers have a default of 20
13:08:41	 From Carlos Morillo : MACOS version doesn’t show width?
13:08:46	 From john kern : I'm not seeing the basic rates. how do we turn on additional columns?
13:08:56	 From Sam Diaz de Leon  To  All Panelists : If the answer to my Bluetooth question is no, is there an insider product that measures that?
13:09:30	 From Casey Cathey : Hi Sam, unfortunately inSSIDer only shows WiFi information, not Bluetooth. With a Wi-Spy spectrum analyzer you can see spectrum from Bluetooth devices though!
13:10:05	 From Casey Cathey : Hi Carlos, the Mac version of inSSIDer will only display channel width at the bottom networks graph...
13:10:08	 From Jonathan Mirabile  To  All Panelists : my insider I just downloaded doenst have a dashboard view - its grayed out. normal?
13:10:16	 From john kern : Nevermind. I got it now. have to double click the SSID to drill down 
13:10:18	 From Sam Diaz de Leon  To  All Panelists : Thanks Casey
13:10:19	 From Carlos Morillo : Got it, thanks.
13:10:28	 From Casey Cathey : I believe you need to Star a network before the dashboard populates...
13:10:32	 From Michael Zavaglia  To  All Panelists : A lot of CCI going happening on that network.
13:10:40	 From Ethan C. : So do you want the channel to be lower
13:10:52	 From Kor Reinink : Are those TP link M4's any good?
13:11:22	 From Casey Cathey : Hi Ethan, you mainly want to choose a channel that does not overlap with any of your neighbor’s networks.
13:11:45	 From Thomas Derenthal  To  All Panelists : Stick to 1, 6 or 11
13:11:53	 From Thomas Derenthal  To  All Panelists : for 2.4ghz
13:12:00	 From Casey Cathey : Hi guys, feel free to use the QA feature for questions, which will be a little easier to answer live!
13:12:19	 From Jonathan Mirabile  To  All Panelists : how do you star a network in inssidr
13:13:27	 From Jonathan Mirabile  To  All Panelists : great utility
13:14:12	 From Casey Cathey : Hi Jonathan, there _should_ be an option to star a network from the Networks tab. You might have to be associated to the network first… will double check with Ryan in a sec…
13:15:07	 From Caspar Verney  To  All Panelists : Can Ryan use a headset like Casey did, please? Casey's voice was really clear, but Ryan's is not so clear
13:15:26	 From Jonathan Mirabile  To  All Panelists : just as FYI, my Dashboard and star next to it are grayed out.
13:15:34	 From Lasha Urigashvili  To  All Panelists : will you demonstrate chanalyzer and eye P.A. ?
13:15:35	 From Jonathan Mirabile  To  All Panelists : dashboard button
13:16:40	 From Lael Uberuaga-Rodgers : I like the green = good and yellow = caution color coding in the observations!
13:16:47	 From Thomas Derenthal  To  All Panelists : I like the port scanner. Wish CommView had that
13:16:49	 From Jonathan Mirabile  To  All Panelists : got it now, I see the star option
13:17:37	 From Chuck Corley  To  All Panelists : What was the answer to "what version is this...my looks different
"  Mine looks different also
13:17:37	 From Casey Cathey : Hi Lasha, we will only demonstrate inSSIDer for this webinar. There are a lot of videos regarding Chanalyzer and Eye P.A. at support.metageek.com
13:17:44	 From Sunny Lowe  To  All Panelists : I am getting a 5ghz config mismatch, but I am using a mesh network from Ubiquity. Any ideas?
13:18:03	 From Jack Rademacher  To  All Panelists : why do you prefer WPA over WPA2?
13:18:26	 From Casey Cathey : This is the currently free version of inSSIDer… We have made a looot of different versions in the past (inSSIDer 4, inSSIDer 3, inSSIDer Office, etc). This one can be downloaded here: metageek.com/support/downloads
13:24:02	 From David Thorpe  To  All Panelists : Is there a Dashboard in the Mac version?
13:24:43	 From Michael Barnwell  To  All Panelists : why should the wireless power level be low?
13:25:09	 From Lael Uberuaga-Rodgers : I have an eero setup at home and configuring the wireless settings from the iOS app is super handy.
13:25:38	 From Casey Cathey : The Mac version does not have dashboard yet… It is very much in a beta stage.
13:26:16	 From Mark Winter : Can I turn of 2.4GHz on a Google Mesh WiFi point?
13:26:28	 From Mark Winter : *off*
13:27:00	 From Martin Balezo  To  All Panelists : No.
13:29:19	 From Michael Zavaglia  To  All Panelists : 802.11r , k and v doesn't work properly on Windows 10 devices.
13:29:59	 From Gary Trent : what about the Amplifi devices
13:30:02	 From Hiten Thakkar  To  All Panelists : Any thoughts to have a Cable Modem + Wifi Gateway Combo system NetGear C7800
13:30:25	 From Chris Conlan  To  All Panelists : Amplifi works slick.  Set one up for a friend and never had any issues.  Biggest thing is make sure you don't have the mesh systems have more than one hop.
13:30:36	 From Chris Conlan : Amplifi works slick.  Set one up for a friend and never had any issues.  Biggest thing is make sure you don't have the mesh systems have more than one hop.
13:30:55	 From Gary Trent : thx
13:31:30	 From Shaun McCausland  To  All Panelists : I had some compatibility problems with the Orbi, but have had good look with the TP link 4 units
13:32:07	 From Kenneth Anderson : I've used Asus routers with the AiMesh mesh configuration for several years. 
13:32:09	 From Scott Breyman : what phone app was displayed earlier
13:32:25	 From Jeremy Kippel  To  All Panelists : I've noticed with Sonos speakers they only use 2.4gz and can not go to WPA2 SHA256 or above, not compatible. So got to keep my 2.4 on :/
13:33:00	 From Truls Zhong Konstali  To  All Panelists : tp link mesh system
13:33:04	 From Jay Sandvick : App appeared to be Reflector 3 screen sharing app, mirroring the TP Link app.
13:33:07	 From Robert Hiramoto : @Scott I think it was "Reflector 3"
13:33:42	 From Truls Zhong Konstali : Yes Reflector 3
13:33:50	 From Casey Cathey : Hi Scott, that app was made by TP-Link for their router config...
13:34:10	 From Casey Cathey : Ah, yes, to mirror display Ryan is using Reflector 3. :)
13:34:15	 From Armen Meguerditchian  To  All Panelists : You are using Mesh APs.  If you have two or three Access Points (non mesh) in the home, don't you recommend using different channels for each access point?
13:34:43	 From Casey Cathey : Hi Armen, absolutely. It’s best to use non-over-lapping channels.
13:37:01	 From Mike Dolan : InSSIDER uses the wifi antenna in the computer you are using, correct?
13:37:08	 From Sven de Ridder  To  All Panelists : I haven’t work with chanalyzer a lot the last years, is there going to be a native Mac app of chanalyzer and eye pa? now I am using WiFi explorer on the Mac with my MetaGeek spectrum analyzer but I rater use it with the chanalyzer app that runs on Mac OS
13:37:14	 From Truls Zhong Konstali : yes
13:38:20	 From Mai Ling : why is everything black? https://i.imgur.com/PQ5b1BW.png
13:38:30	 From Casey Cathey : Hi Sven, I foreshadow a Mac version of Eye P.A. at some point… there is a lot of potential there with the built in packet capture adapters. I believe Chanalyzer will remain Windows only for the foreseeable future.
13:39:06	 From Darren Storer  To  All Panelists : Can inSSIDer show ESSID AP names?
13:39:32	 From Chris Conlan : What happens if you just bought it?  
13:39:40	 From Scott Breyman : So I have to use Inssider on a computer with wifi
13:39:40	 From Jerome Kuntscher : Is it common to use the same channels on multiple APs using the same SSID?
13:40:26	 From Samantha Moore : Thank you !!
13:40:26	 From Jordan Meraz  To  All Panelists : Will you be bringing back the InSSIDer android app?
13:41:06	 From Dean Surette  To  All Panelists : Can you use a windows boot within a MAC?
13:42:52	 From Mark Mernyk  To  All Panelists : Are there mesh systems (other than Ruckus) that does the backhaul over Ethernet?
13:43:41	 From Sven de Ridder  To  All Panelists : thx! Casey
13:43:45	 From John Palaima : iv seen some 2.4s that are 40ghz that are offset... and splatter everyone
13:44:09	 From Dean Tapuch  To  All Panelists : What is better having AP’s with the same SSID on the same channel or different channels for roaming?
13:44:56	 From Jason Monette : did they post the discount link yet?
13:45:20	 From Brian Johnson : screen went black 
13:45:21	 From Mike Atkins  To  All Panelists : MacOS users, is there a way to set fat channel intolerant on MacOS the way you would with Windows drivers?  (for 2.4GHz)
13:45:28	 From Casey Cathey : Link to subscribe 50% off: http://metageek.link/april-23-webinar-discount
13:45:31	 From Art Hale  To  All Panelists : We love your products I would like to know when you will have a teleportation Device Ready?
13:45:35	 From Ervin Bartha : for me the screen is ok
13:45:45	 From Jeremy Kippel  To  All Panelists : good still for me
13:45:48	 From Brian Johnson : now it is ok
13:46:03	 From Randy Henne  To  All Panelists : inSSIDer says "Your access points in the 5 GHz band are not all configured with the same HT capabilities". What does this (HT) mean?
13:46:11	 From Martin Wren-Hiilton  To  All Panelists : Does inSSIDer work OK in Parallels on a Mac?
13:47:31	 From Peter Zyhlarz  To  All Panelists : AirViewer for iOS has not been getting updates for a while. Can you give me an outlook how this product is continuing as compared to inSSIDer?
13:48:42	 From Mark Rivera  To  All Panelists : any recommendation for AP that does abgn and isolates guest securely?
13:48:56	 From Edson Araujo Sebastian  To  All Panelists : How about the auto channel setup on the some routers or AP is any good ?
13:49:26	 From Peter Zyhlarz  To  All Panelists : Wispy air compatible in the future with 6GHz?
13:49:46	 From Brian Beck  To  All Panelists : Are devices only available with the subscription version?
13:50:37	 From Brian Beck : Are devices only available with the subscription version?
13:51:46	 From Casey Cathey : Hi Brian, yes to see devices you will need a subscription as well as a packet capture adapter.
13:51:49	 From Antal Janssen  To  All Panelists : What's the difference between ssid bssid? And why can't you star multiple networks to get all the comments aggregated on the Dashboard?
13:52:40	 From Art Hale  To  All Panelists : We have wifi 6 and 7 now in our test lab. FYI
13:52:55	 From Jonathan Mirabile  To  All Panelists : there's wifi 6, high efficiency with TWT and higher RU cound and Wifi6E, 6E was JUST FCC ratified today.
13:53:46	 From Stan LaMuth  To  All Panelists : can anyone post the free download link info again- it went by too quickly for me to write down
13:53:50	 From Jonathan Mirabile  To  All Panelists : correction, FCC announged guidelines today, not ratified it
13:54:00	 From Casey Cathey : Here is the link to download inSSIDer: metageek.com/support/downloads
13:54:09	 From Stan LaMuth  To  All Panelists : thanks
13:54:42	 From John Palaima : figure 5e will be more for a backchannel
13:54:47	 From Jonathan Mirabile  To  All Panelists : 1.2Ghz, righto! and it will likely not be backwards compatible
13:55:53	 From Jonathan Mirabile  To  All Panelists : this is a great free utility
13:56:13	 From Patrick Duffin : thanks, that makes sense
13:56:19	 From Frank Ceccato  To  All Panelists : I just came on, its 5am in Australia, Is this recorded? May I see all your presentation?
13:56:35	 From Jeff Roback  To  All Panelists : Distance...
13:56:50	 From Lesley Kent  To  All Panelists : 2.4 has a slightly longer reach
13:56:50	 From Art Hale  To  All Panelists : 802.11 ax wave2
13:56:54	 From John Palaima : also in certain conditions 2.4 can have better penetration..
13:57:14	 From Lesley Kent  To  All Panelists : 2.4 suffers with more interference
13:57:21	 From Casey Cathey : Hi Frank, yes this has been recorded and will be provided in a follow up email tomorrow!
13:57:38	 From Jeff Roback  To  All Panelists : plus legacy device.
13:57:42	 From Frank Ceccato  To  All Panelists : Great, thanks
13:58:59	 From Casey Cathey : Link to supported devices: https://support.metageek.com/hc/en-us/articles/203627620-What-packet-capture-adapters-can-I-use-for-Eye-P-A-and-inSSIDer-
14:00:34	 From Sam Diaz de Leon  To  All Panelists : Methinks that we'll always have 2.4GHz if IOT's are not upgraded to support 5GHz, and that can't be easily done because of 5GHz' short range.
14:02:24	 From Jonathan Mirabile  To  All Panelists : I find the WiSpy very helpful to identify non 802.11 spectrum interference!
14:02:54	 From Lael Uberuaga-Rodgers  To  All Panelists : Remind people that they can post in Community!!!!
14:03:02	 From Robert Doidge  To  All Panelists : A great session!  Yes, do it again!
14:03:03	 From Lael Uberuaga-Rodgers  To  All Panelists : yes, exactly , awesome ryan
14:03:05	 From Jeremy Kippel  To  All Panelists : Thanks guys
14:03:06	 From Jonathan Mirabile  To  All Panelists : finding weird 2.4G especially stuff, like video senders
14:03:11	 From Darren Storer : Is there any support for ESSID (AP names) ?
14:03:46	 From Patrick Duffin : are you using wifi or hard wire for this zoom meeting? haha
14:04:10	 From Sam Diaz de Leon  To  All Panelists : Thanks for the great info Ryan and Casey!
14:04:13	 From Jonathan Park  To  All Panelists : Thank you, stay safe guys
14:04:19	 From Edson Araujo Sebastian  To  All Panelists : cheers
14:04:20	 From Patrick Duffin : thanks
14:04:20	 From Lael Uberuaga-Rodgers : Thanks MetaGeek Casey and MetaGeek Ryan!
14:04:24	 From Mark Winter  To  All Panelists : Thank you
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